Both auto-forwarding and auto-reply are paid features, which makes cancelling & switching much more difficult. Gmail is a breeze comparatively. I highly recommend against using their addresses (e.g. protonmail.com
, proton.me
, pm.me
)
Email forwarding is available for everyone with a paid Proton Mail plan.
(source)
I think OP is overblowing things, and is especially misguided in recommending gmail, but at the same time, they do have a valid point and I think you’re somewhat misrepresenting what they said.
For one, they specifically said that the proton domain email addresses are problematic (
protonmail.com
,pm.me
), and weren’t talking about custom domains that sit in front of Proton mail.For two, their point is valid. Auto-forwarding being paid, does create vendor lock-in and make it hard to switch away from Protonmail if you use the OOTB addresses. It’s something worth considering.
As you said, the recommendation should be to use a custom domain that sits in front of Protonmail rather than switching to Gmail, but paid auto-forwarding is a valid criticism.
The details might be technically correct but then the title is rage bait.