IceDrive lost thousands of my files without any notification. Their support escalated my ticket, then ghosted me for 2 weeks before closing it. I’m sharing a script to check if your files are actually backed up: https://github.com/rupumped/NicksAPPS/blob/main/Python/IceDriveVerification.py. Note that it requires argparse.

Usage: python IceDriveVerification.py C:\Documents C:\Photos C:\Projects --backup-root I:\

  • irmadlad@lemmy.worldEnglish
    3·
    6 months ago

    IceDrive isn’t unknown, but it is not well known. I think they’ve been in business for about 6 years. Backups are great, but not worth much if you don’t audit them occasionally. 3000 files is a lot OP. Sorry you are in that position. I find it hard to believe tho, that they do not have a complete backup of your files. I mean, 3,2,1 is about a basic of a backup system to impliment. I’d press them harder.

    Is this a free account or paid?

    • e_chao@lemmy.worldOP
      6·
      6 months ago

      Paid. I also found it hard to believe, which is why I checked the logs, tried working with their support staff, and wrote my own program to confirm.